Jaynika Builds Digital Skills for Work and Life

Jaynika joined the Grow Digital programme in Leicester, supported by the AKG Community Investment Fund, to improve her digital skills and build her confidence using technology. She had some basic experience but wanted to learn more, especially how digital tools could help her in everyday life and when applying for jobs.

Jaynika said: “I wanted to learn more about digital and AI. I had used things like ChatGPT before, but not deeply. I didn’t really understand how to use it properly.

Before this, I had not used computers properly. I had some basic knowledge, but not in detail. I was looking for work, like supermarket or warehouse jobs, but I knew I needed to improve my skills.

I found Grow through a programme at a people’s centre. One of the ladies told me about it and after that, I joined the session.”

Jaynika took part in a Grow Digital course, where she was introduced to digital tools and AI.

Jaynika said: “The course helped me understand how to use AI and digital tools better. I learned how to make a CV, write cover letters, and understand job descriptions. The sessions were also delivered in a supportive and accessible way.

“Sometimes I don’t understand everything in English, but the tutor, Grow’s Kaneez Fatima helped and explained in Hindi as well. That helped me a lot. Now I understand more about how to use digital tools and if I don’t know something, I can ask and find the answer. It helps me in everyday life as well as for work – I learned how to make a CV for different jobs and how to write cover letters.

Now I feel more confident using digital skills, but I am still learning. I want to keep improving and learn more.”

Jaynika is continuing to look for work and says she now feels better prepared to apply for roles. She found the support from Grow really impactful: “The digital course helped me a lot. It’s not just for jobs, it helps with everything in life, especially what I learned about how to use AI like Chat GPT. It’s also very helpful to be with other women learning at the same time as it feels comfortable.”

Jaynika plans to continue building her digital skills and use what she has learned to support her job search.

“I am more confident now, and I want to keep learning.”