Masiha Begins a New Role in Retail

Mum of one Masiha recently joined the GRoW Programme when she was referred from her Universal Credit coach at the job centre and has now found a job as a Retail Assistant at Home Bargains in West Drayton.

Masiha said “A few weeks ago, I applied for Universal Credit. During my first job centre appointment, they asked if I wanted a job and how long I had been unemployed. I told them I was actively looking for a job and they mentioned a programme called GRoW, which helps women, especially mums, find jobs. I was interested, so they referred me to GRoW.

One of the GRoW advisers called me, and we scheduled an appointment. During our first meeting, she referred me to some Functional Skills courses and helped me with my job applications. I mentioned that I had an interview with Specsavers, and she offered to help me prepare for it. Karen, one of her colleagues, conducted a mock interview with me, which was incredibly helpful.

I wasn’t expecting such comprehensive support from GRoW. I thought it was just a motivational programme, but they provided practical help, including interview preparation. One day, while scrolling through the GRoW app, I saw a job posting for Home Bargains. They were opening a new store nearby, so I applied.
Within a few days, Home Bargains contacted me. They initially said they would get back to me within a week, but it took a bit longer. Meanwhile, I was also waiting to hear back from Specsavers, but that role was in Putney, which is quite far from where I live in Ruislip. Home Bargains, on the other hand, is much closer, just a 54-minute bus journey away.

I have three years of retail experience, having worked at Primark before I went on maternity leave. After my maternity leave, I couldn’t return to Primark because they needed someone full-time, and I could only work part-time on weekends. I then worked as a caregiver for a year, but the job wasn’t secure enough. With my own caring responsibilities, it was too difficult to coordinate the hours they were willing to offer me. I also did some freelance interpreting work from home.

My personal life has been challenging. My husband and I divorced, and I had no financial support, which led me to apply for Universal Credit. My daughter, who is now in nursery part-time, has special needs, so I need to be available for her during the week. That’s why I can only work weekends.

Home Bargains offered me a part-time position with shifts on weekends, which suits my schedule perfectly. I can work two four-hour shifts on Saturdays and Sundays, and possibly a late Friday evening shift if needed. The contract states that it’s eight hours over a maximum of two days, which works well for me.
The help I received from GRoW was amazing. Karen, my adviser, went above and beyond. Even though I was registered with job search websites I never saw the Home Bargains job advertised and if I wasn’t part of the GRoW community, I wouldn’t have known about it. As soon as I saw it, I applied and secured an interview within a week.

I’m excited to start this new chapter and grateful for the support from GRoW. They helped me find a job that fits my needs and prepared me for the interview process. Now, I’m looking forward to starting my new job at Home Bargains and providing for my daughter.